Customer focus

I understand what customers want and translate that need into a compelling vision that motivates the efforts of teams across the company

• Proven track record of putting myself in the customer's place and becoming the voice of the customer within the company; I hone in on what customers want and look beyond the obvious to find out what hidden needs can be addressed
• Effectively communicate customer needs to internal teams in a clear, systematic, and motivating way and translate to a concise action plan
• Evaluate and quickly understand the overall market landscape including competitors and potential partners to drive product and pricing strategies that position the product for success
• Cross-functional experience in leading the outbound marketing efforts for product, including sales force training, pricing, data sheets, website messaging, and other key sales tools needed to convert customers